TERMS AND CONDITIONS
GST: All unit prices quoted (inc Set-up cost, freight and additional charges) are subject to 10% GST
Pricing and Quotation : Valid for 30 days and subject to final viewing of artwork and then subject to change without notice after 30 days.
Company – ACN 605 175 335 VAP Marketing Pty Ltd trading as Value Added Promotions
Credit Card Payments: Are subject to 2% additional credit card surcharge for Master card and Visa card.
Artwork: is not supplied to specifications (as below), additional cost will be incurred and quoted.
Purchase orders and changes to them – All instructions to be in writing. We do not accept verbal purchase orders or instructions.
Pre-Production samples apply to certain orders, where a preparation cost applies and this cost is agreed in writing before the sample is manufactured.
Delivery times: As specified on individual price list pages. However, in the unlikely event of goods being out of stock or your delivery date not being able to be met, we will contact you to advise best delivery date. Orders for custom made overseas cannot be cancelled due to delays caused by external effects,
i.e. shipping, customs, delays or strikes.
Delivery: As specified on product detail page from approval of final artwork proof and or sample approval and on quotation form.
Freight: Local freight additional – depends on weight and destination.
Discrepancy: Various products are subject to a 5% Discrepancy (+/-) over/under the quantity order
final amount delivered will be invoiced
Terms: 30% deposit on approval of a pre-production sample and balance COD.A 30-day trading account is granted after a written application is completed and confirmed in writing
Cancellation terms: 50% of the total invoice value applies if the client cancels order after
when artwork approval is signed and regardless of the production of a pre-production sample.100% of the invoice value applies if a pre-production sample is approved and signed. Once the order has been commenced and signed the order cannot be cancelled if Value Added Promotions produces the goods
within the standard delivery time.
Retention of title: All goods remain the property of Value Added Promotions until they
have been paid in full. The customer shall occur, and risk of loss or damage to product shall pass to customer, immediately upon the goods being dispatched
on a nominated carrier, whether or not the customer is present at the time of delivery.
Credits / Claims / Returns: In the unlikely event of a claim, only written claims within 7 days of invoice date will be considered. Returned goods will not be accepted unless we have acknowledged your claim in writing and advised you to return goods. Goods must be returned before credit is issued.
Privacy: The customer agrees that personal information, credit card information and credit eligibility information about the customer will not be disclosed under privacy act 1988 (cth)
Product Warranty: Subject to any rights or remedies to which the customer may be entitled under the Australian consumer law or other applicable law.